Woodpecker Curing Light
It cannot be used without a sleeve for the following reasons:
1: The disposable cover can prevent the light curing machine from being polluted, which is convenient for machine maintenance;
2: The waterproof level of the light curing machine is IPX0 level, which may cause damage to the machine without sleeves.
We offer disposable curing light sleeeves, welcome to pick up what's you need.
Please refer to this video: Curing Light Comparison Test Between Woodpecker and Other Brands
Neither the lamp head nor the body can be sterilized at high temperature; only the optical fiber can be sterilized.
1: If you use a premium plus light meter, pls check out this video: Premium plus, Ivoclar vs Woodpecker Light Meter
2: Check whether there is resin remaining on the front of the transparent cover. If you need to replace the transparent cover, pls refer to this video: Replacing the Transparent Cover
3: If you use another light meter, please provide the brand model of the light meter and the video of the light metering operation (you can see the mode selected by the light curing), we’ll help to process your problem.
1: Check whether the connection of each line is tight, pls refer to this video: Curing Light Installation
2: Wipe the plug of the power adapter with alcohol, pls refer to this video: Wipe the Plug of the Charging Stand with Alcohol
3: Try to replace the charging stand or power adapter.
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
1: Make sure the curing light is placed firmly in the charging position, and can be picked up and placed again.
2: Wipe the contact plug of the charging stand with alcohol, pls refer to this video: Wipe the Plug of the Charging Stand with Alcohol
3: Try to replace the charging stand.
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
1: The battery died and needs to be charged.
2: The battery of the main unit is protected, and need to activated on the charging stand.
3: The battery is damaged, replace the battery, pls refer to this video: I LED Disassembly
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
1: Make sure that the lamp head is installed tightly.
2: Use an eraser to wipe the copper sheet at the bottom of the lamp head connection, Pls refer to this video: Use an Eraser to Wipe the Bottom of the Lamp Head
3: Make sure that the plug inside the machine is not loose or falling off, Pls refer to this video: I LED Disassembly
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
The machine may have entered the power feeding state, please try to restore according to the following operation:
First charge for 30 minutes, then disconnect the power adapter for 5 seconds, then charge for 30 minutes, then disconnect the power adapter for 5 seconds, and then it may be charged normally after 3 cycles.
Please remove the Light hood, turn on the device to the high light intensity mode, and directly shine on the white paper. If you can see the shadow on the white paper, it means that the device is normal; Or the purple light bead is broken and can only be used to cure narrow spectrum.
Woodpecker Ultrasonic Scalers
Please refer to the video: Woodpecker DTE Water Connector Instruction
No, the working tip of the dental scaler will heat up when it is working. Adding water can cool down the working tip, thereby reducing the damage to the teeth and the working tip. In addition, it can also play a role in cleaning the working environment.
Refer to the document Woodpecker Ultrasonic Scalers Water Supply Method
1: Make sure the working tip is tightened.
2: Make sure the working mode and gear are selected correctly (vibration intensity G>P>E).
3: Try to replace the handpiece.
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
The solenoid valve needs to be cleaned. Contact us for the video: Clean the Solenoid Valve
Yes, but the handpiece and tail wire need to be replaced at the same time, and the machine needs to be disassembled to change the tail wire, contact us for the video: Operation of Replacing the Tail Wire.
1: Make sure that the working tip is not loose.
2: Check that the plug between the tail wire and the circuit board is not loose or falls off. Contact us for the video: Make Sure the Tail Wire Plug is not Loose or Fall Off
3: Try to replace the handpiece or tail wire. Contact us for the video: Operation of Replacing the Tail Wire
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
1: Confirm that the water volume adjustment knob has been opened or adjusted properly.
2: Check whether the pipeline connection is correct, refer to the document Woodpecker Ultrasonic Scalers Water Supply Method
3: Use the 3-way air water syringe of dental chair to clear the pipeline, refer to the document How to Clean the Water Pipe of Scalers with 3-Way Air Water Syringes
4: Clean the solenoid valve and ensure that the battery valve plug is not loose, contact us for videos: Clean the Solenoid Valve and Make Sure the Solenoid Valve’s Plug is not Loose or Fall Off
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
1: Make sure the waterway connection of the scaler is correct, refer to the document Woodpecker Ultrasonic Scalers Water Supply Method
2: Confirm whether the quick connector is suitable, you can take pictures or videos to confirm with us.
1: Check whether the connection of each line is correct and tight, and whether there is current in the socket.
2: Try to replace the power adapter (if you try a different model or different brand adapter, you need to ensure that the power parameters are consistent, such as the output voltage and current of the power adapter), otherwise it may damage the machine. Contact us for the video: Ultrasonic Scalers Installation
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
1: Check whether the connection of each line is tight and whether there is any bad contact.
2: Try to replace the power adapter (if you try different models or different brands of adapters, you need to ensure that the power parameters are consistent, such as output voltage and current)
Contact us for the video: Ultrasonic Scalers Installation
The above methods cannot solve the problem, contact us to replace the whole machine or other compensation solutions.
Replace the waterproof O-ring at the handpiece or tail wire interface.
Yes, all parts of the handpiece are autoclavable. Refer to the document: Cleaning and Disinfection Steps of Woodpecker Ultrasonic Scalers Handpiece
The thread specifications are different, and the clamping positions used for wrench tightening are also different. Woodpecker is a four-sided flat clamping position, and DTE is a double-sided flat clamping position.
Yes, all parts of the handpiece are autoclavable. Refer to the document: Cleaning and Disinfection Steps of Woodpecker Ultrasonic Scalers Handpiece
We offer 350mL and 500mL water bottles, there is no other difference between the two water bottles except for the capacity. The reason why the two water bottles are attached has the following two usage scenarios: One is to allow the doctor to hold different medicinal solutions or pure water respectively; the other is during the treatment process, when the water in the water bottle is used up, the doctor can directly switch to another water bottle filled with water to achieve seamless switching without leaving the consultation position.
Woodpecker i-Sensor
Please refer to the video: Woodpecker i-Sensor Software Installation
Yes. You can install on as many computers as you want, and you can share on the different computer just make sure you have one computer is always on and working as a server will be fine, the images can be emailed.
Our i-Sensor can adapt to Win7-Win11, does not support XP, does not support Apple. The most computer (Win 7-Win 11) can run our software, newer than Win 7 should be fine.
Yes, It is. Please refer to How to Connect Woodpecker i-Sensor to Open Dental Via Twain?
There is only one U disk, which contains two parts, including the sensor software and the calibration file.
Yes, it’s the same.
No, Woodpecker sensor imaging software does not have Twain's image receiving function.
Woodpecker i-Sensor can connected with imaging software that support TWAIN.
# Please notice Woodpecker i-Sensor does not have a TWAIN driver, but it can be used with TWAIN if your software support TWAIN or you download it through a different source.
You need to install the driver of the woodpecker sensor to connect, Please refer to How to Connect Woodpecker i-Sensor to Open Dental Via Twain?
Yes, our i-Sensor can be used with most x-ray machines on the market, including animal dental x-ray machines.
Yes, you can download and use the new version of imaging software by yourself, and the previous calibration files and sensors are still compatible.
No, Woodpecker sensor imaging software does not have Twain's image receiving function.
No, patient data needs to be recreated.
The imaging software did not import the calibration file or the calibration file was imported incorrectly.
It may be that the software calls some sensitive files or areas in the system when it is opened, and administrator privileges are required to call it. Please try to right click on the icon, and click "run as administrator".
No, the client needs to log in to use, and the password account for client login is managed by the server, so when you need to log in to the client, you need to open the server and match it with the client (IP address and port) before you can log in through the account password. If you open the client separately, the server IP cannot be searched.
After the newly installed imaging software is opened, the first registered account is the administrator account by default, and subsequent normal accounts need to be created in the client logged in by the administrator account.
All data is managed by the server and stored in the specified path of the server. If you need to change the path, you need to change it in the server. It is great to change it on the client side. Changing it on the client side is useless.